Terms & Conditions

Last updated: August 17, 2026

These Terms and Conditions govern your use of the Policy Connect website and services. By accessing or using this website, you agree to be bound by these terms.

Nature of Services

Policy Connect, a division of MRM Media and MRM Family Holdings Ltd., provides an online platform designed to collect information and connect users with licensed insurance advisors or agencies. Policy Connect does not provide insurance advice, underwriting decisions, or guarantees of coverage.

No Guarantee of Coverage or Pricing

Insurance coverage, eligibility, premiums, and terms are determined solely by licensed insurance providers. Submission of information through this website does not guarantee approval, coverage, or specific pricing.

User Responsibilities

You agree to provide accurate, complete, and truthful information. You are responsible for reviewing and confirming all insurance details with the licensed advisor who contacts you. You represent that you are at least the age of majority in your province of residence and that any contact information you submit belongs to you and that you are authorized to provide it.

Communications and Marketing Consent

By using this website and submitting your information, you expressly consent to be contacted by Policy Connect, MRM Media, MRM Family Holdings Ltd., their affiliates, and their licensed insurance and marketing partners, by telephone (including automated dialing), email, SMS or text message, or other electronic means, in accordance with Canada's Anti-Spam Legislation (CASL) and other applicable Canadian laws.

You acknowledge and agree that such communications may relate not only to the specific quote or product you requested, but may also include other insurance, financial, or related products, services, offers, or promotions that we or our partners reasonably believe may be of interest to you. This consent is ongoing and continues until withdrawn.

You further acknowledge that your express consent permits contact by telephone notwithstanding any registration on Canada's National Do Not Call List (DNCL).

Standard message and data rates may apply to SMS or text messages. Message frequency may vary.

Withdrawal of Consent and Opt-Out

You may withdraw your consent to receive marketing communications at any time, at no cost, by any of the following methods:

We will give effect to any withdrawal of consent without delay, and in any event no later than ten (10) business days after receipt. Withdrawal of marketing consent does not affect communications reasonably necessary to service an existing insurance application or policy, or communications we are required by law to send.

Privacy

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. Our website uses cookies and advertising tracking technologies as described in that policy.

Limitation of Liability

To the maximum extent permitted by law, Policy Connect shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on information provided through the service.

Third-Party Relationships

Policy Connect may refer you to third-party insurance agencies or providers. Policy Connect is not responsible for the actions, advice, products, or services of any third party.

Intellectual Property

All content on this website, including text, design, logos, and graphics, is the property of Policy Connect or its licensors and may not be used without permission.

Changes to These Terms

Policy Connect reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

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