Privacy Policy

Last updated: January 31, 2026

Policy Connect ("we", "us", "our") is a Canadian sole proprietorship that connects individuals with licensed life insurance providers to obtain personalized quotes. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit policyconnect.ca or submit information through our quote request form.

1. Information We Collect

We collect only the personal information necessary to provide our service, including:

• Contact details (name, email address, phone number)
• Demographic and health-related details (age, gender, province of residence, smoking status)
• Insurance preferences (desired coverage amount, coverage for self/partner)
• Technical data (IP address, browser type, device information, pages visited) collected via Google Analytics (GA4) and Meta Pixel

We do not collect sensitive health information beyond basic smoking status or request medical exams.

2. How We Collect Information

Information is collected directly from you when you complete and submit the quote form. Technical data is collected automatically through cookies and tracking pixels with your consent (via browser settings or form submission).

3. Purposes for Collection, Use, and Disclosure

We collect, use, and disclose your personal information solely for the following purposes:

• To generate and deliver life insurance quotes from licensed Canadian providers
• To connect you directly with relevant insurers or brokers for follow-up
• To improve our website, analyze usage trends, and enhance user experience
• To comply with legal obligations, prevent fraud, or respond to valid requests from authorities

We do not use your information for unrelated marketing without separate consent.

4. Consent

By submitting the quote form, you provide express consent to the collection, use, and disclosure of your personal information as described in this policy. Consent is meaningful, informed, and voluntary. You may withdraw consent at any time by contacting us (see section 10), subject to legal or contractual restrictions and notice that withdrawal may prevent us from providing quotes or services.

5. Disclosure of Personal Information

We share your information only with:

• Licensed Canadian life insurance providers or brokers for quote purposes
• Service providers (e.g., Google for analytics, hosting providers) under strict confidentiality agreements

We do not sell your personal information. No international transfers occur unless required for analytics tools with equivalent protections.

6. Retention

We retain your information only as long as necessary to fulfill the purposes outlined or as required by law (typically up to 7 years for record-keeping obligations). After that, it is securely deleted or anonymized.

7. Safeguards

We use reasonable physical, technical, and administrative safeguards, including HTTPS encryption, access controls, and secure storage (Google Sheets with restricted access), to protect your information from unauthorized access, loss, or misuse.

8. Accuracy and Access

We rely on the accuracy of information you provide. You have the right to access, correct, or delete your personal information by contacting us. We will respond within 30 days (extendable under PIPEDA).

9. Cookies and Tracking Technologies

We use Google Analytics (ID: G-DRY0FM4B17) and Meta Pixel (ID: 909350874859462) for analytics and advertising. These may place cookies. You can manage preferences via your browser or our consent banner (if implemented). See Google and Meta’s privacy policies for details.

10. Contact Us

For questions, access requests, complaints, consent withdrawal, or concerns about our practices:

Email: info@policyconnect.ca
Address: Policy Connect, Surrey, British Columbia, Canada

We have designated a privacy officer to oversee compliance. Complaints may also be directed to the Office of the Privacy Commissioner of Canada.

11. Changes to This Policy

We may update this policy. Changes will be posted here with the revised date. Continued use of the site after changes constitutes acceptance.

Thank you for trusting Policy Connect with your information.